Frequently Asked Questions

What is Highland Meadows?
We are a privately owned and operated, 120-bed skilled nursing facility in Rockwall, TX offering comprehensive rehabilitation services for short-term patients and long-term residents. We are committed to healing, helping, and improving quality of life for those in our care, including their physical, emotional and spiritual well-being.
Where are you located?
Our beautiful and spacious facility is located at 1870 S. John King Blvd. in Rockwall, TX 75032.
What insurance plans do you accept?

We accept Medicare, United Healthcare, Humana, BCBS, Aetna, WellMed, and Baylor Scott & White, as well as these recently added insurance plans: Superior, Wellcare, Nomi, Bright Health Plan – National, CHCS, Corvel Texas, Direct Contract, Friday Health Plan, Galaxy, HealthSmart, Imperial Texas, MultiPlan, Inc., PHCS,  SmartCare by Imagine Health, USA MCO, Medicaid and Private Pay.

How long will I stay for my short-term rehab?
Our average length of stay for short-term rehab is 15 to 17 days – far below the national average. Our licensed therapists are dedicated employees of Highland Meadows (not contract workers), and our rehab programs are tailored to fit each patient’s specific needs. This helps ensure each patient achieves the best possible outcome in the shortest period of time, combined with the individual care they deserve.
How often will I or my loved one receive therapy?

Our in-house therapy team is able to provide therapy 7 days a week for up to 3 hours a day.

What do I need to bring?
Patients should bring comfortable clothes and footwear for therapy. We have a fully equipped gym with state-of-the-art equipment to help you achieve the results you need.
Will I have a doctor overseeing my care?

Yes, we have three physicians that oversee patient care, and we also have several consulting physicians, specializing in pulmonology, infectious disease, pain management, and wound care. Our Medical Director is Dr. Tony Bui, Physical Medicine and Rehabilitation Specialist and board certified Physiatrist/Geriatric Medicine. He has been caring for our residents since 2015, helping patients rehabilitate from injuries or complications of disease. He is trained to provide comprehensive medical care for elderly and aging patients, and he does so with extraordinary compassion and commitment.

What if I or my loved one need long term care after rehab?
At Highland Meadows, we offer both short-term rehab and long term care. Our licensed social workers will help families transition to whatever level of care they need.
Will I get a private room?

Short term rehab patients receive a beautiful private room (IF AVAILABLE).

Long term care patients have the option of semi-private or private rooms. Each room has its own bathroom, bed, dresser, telephone, and TV with all of the Dish channels. It’s very important to our entire team at Highland Meadows that we keep both our community spaces and our personal living spaces completely clean, fresh, and immaculate.

How is long term care paid for?
It can be paid for by a long term care insurance policy, private pay, or Medicaid.
My loved one has a special diet. Can you accommodate that?
Yes, we have a beautiful dining hall with chef prepared meals and customized menus. We are able to accommodate all specialized diets – everything from heart healthy menus and vegetarian offerings to textured or soft foods. We also assist with Diabetes management.
Are you able to accommodate patients with Dementia, Alzheimer’s or other memory care issues?

Yes, our floor staff and managers all have extensive experience and training with not only Dementia and Alzheimer’s but many age-related diagnoses involving memory care.

How will my loved one get to their doctor appointments?
We provide transportation services to ensure your loved one makes it to their doctor appointments.
COVID-19 status?

Our active COVID cases in the facility are as follows:     Residents – 0     |    Employees – 0

Visiting Hours - When can I visit my loved one?

We understand how important it is for families to see their loved ones, and we also know how much these visits can benefit the health and well-being of our residents.

Highland Meadows is fully open 24 hours a day for visitation! You may visit your loved one at any time.

What is the State Long-term Care Ombudsman Program?

A long-term care ombudsman helps residents of a nursing facility and residents of an assisted living facility resolve complaints. Help provided by an ombudsman is confidential and free of charge. To speak with an ombudsman, a person may call the toll-free number 1-800-252-2412.

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FAQ with Highland Meadows

What is post-acute rehab?

When is it time to consider long-term care?

FAQ with Highland Meadows

What is post-acute rehab?

When is it time to consider long-term care?

Contact Us or Schedule a Tour

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